Improving the readability and accessibility of medical content used daily in the field.
Context
Computerized Care Methods (MSI) primarily serves care staff working daily with patients: nurses, licensed practical nurses, nursing candidates (CEPI), and nursing extern students.
Enabling nursing staff to quickly access technical data sheets and rich, complex theoretical content that is difficult to synthesize in a fieldwork context.
Methodology
- Heuristic analysis of the existing product
- Leveraging behavioural studies and user surveys
- Prototyping, design system, and presentation workshops
- Adopting an adaptive design strategy
- Comparative study and design benchmarking
- Content analysis and hierarchy to improve accessibility
Deliverables
- Heuristic analysis and analytical summary
- Design system redesign
- Prototypes, interfaces, and presentations
- Delivery planning and follow-up
Results
- The redesign simplified content access across all devices while automating certain repetitive tasks. A time and efficiency gain that allowed teams to refocus on what matters most.
Main challenges encountered:
- Improvising in a poorly documented, anachronistic context (development started before design)
- Prioritizing UX agency findings based on technical and budgetary realities
Visuals
Approche
Des compétences multiples en synergie
L'intersection de ces trois disciplines — visualisation, rédaction et scénarisation — permet de concevoir des expériences qui rendent l'information complexe accessible et actionnable.