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Case studies

MSI - EGYM - CAPSCIENCE - CURATEUR PUBLIC - PLAYSTER

Computerized care methods

Symetris Agency - 2024

  • ContextComputerized care methods are mainly aimed at healthcare personnel working daily with users: nurses, nursing assistants, candidates for the practice of the nursing profession (CEPI) and nursing externs.
  • MethodHeuristic analysis, Behavioral studies, User surveys, Prototyping, Internal testing
  • Value addedMeet the needs of nurses who regularly use computerized care records as a reference document; Optimize the reading of content on the records; Review the ergonomics for an adaptive design.

EGYM - Fitness like never before

Symetris Agency - 2023

  • ContextNeed a survey strategy to better target user personas for EGYM products.
  • MethodAnalyse heuristique, étude comparative, roadmap, prototype, testes internes, design final avec FIGMA.
  • Value addedEstablish a communication channel with users and create engagement with the EGYM brand and products.

APES

Association of Pharmacists of Health Establishments of Quebec
Symetris Agency - 2022

  • ContexteRedesign of the web platform.
  • MethodContent audit, content architecture, user journeys.
  • Value addedProvide a more structured vision and optimize navigation within a complex ecosystem.

Public Curator of Quebec

User Experience Specialist (UX, UI) - 2021

  • ContextHelp the organization put into practice the principles of design thinking; Conceptualize the ministry's services in a logic of employee, customer and citizen experience.
  • MethodHeuristic analysis, potential customer interviews, market research, personas, service journey, prototype, pitch, presentation, business plan, business canvas, brand development (bradning), design thinking, scriptwriting.
  • Value addedParticipate in the Public Curator’s innovation cell and in improving internal Design thinking processes. Creation of a design system. Drafting of internal documentation and creation of user journeys.

CAPSCIENCE

Projet entrepreneurial de vulgarisation scientifique - 2018

  • ContextIn a business creation context, understand the needs of an audience and target them with a product solution.
  • MethodHeuristic analysis, potential customer interviews, market research, personas, service journey, prototype, pitch, presentation, business plan, business canvas, brand development (bradning), design thinking, scriptwriting.
  • Value addedCreation of an end-to-end product and service. Target and offer a solution that enhances the client’s content, Genome Quebec.

Playster

Platform offering entertainment content - 2017

  • ContextPromote engagement for the platform’s audiobook content.
  • MethodHeuristic analysis, internal user testing, design thinking, graphic design, flow diagrams.
  • Value addedImproved user traffic on the platform. Competitive valuation paid for by resale of the service.

Contact me with email
wagess@gmail.com

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+1 514 834-0784

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+33 6 51 00 23 04

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